At SoundKraft Online Dj Academy, we strive to provide high-quality DJ training and learning experiences. This Refund & Cancellation Policy explains the terms applicable to demo sessions and training programs purchased through our website.
Students who purchase a demo session may request a refund if they are not satisfied with the quality of the demo session.
Refund requests must be submitted within 7 days from the date of the demo session.
Each refund request will be reviewed by our support team. Approved refunds will be processed through the original payment method.
Where a specific course or program includes a Money-Back Guarantee, the refund eligibility and conditions communicated at the time of enrollment shall apply.
Students may be required to demonstrate reasonable participation and completion of assigned training activities before becoming eligible under any performance-based guarantee.
Students may request rescheduling of a booked session by contacting our support team before the scheduled session time.
Missed sessions without prior notice may not be eligible for rescheduling or refund.
In the rare event that a session is cancelled by SoundKraft DJ Academy due to instructor unavailability, technical issues, or unforeseen circumstances, students will be offered either:
Approved refunds are generally processed within 7-10 business days. Actual credit timelines may vary depending on the payment provider and banking institution.
For refund or cancellation requests, please contact us through the Contact Us page available on our website with your registered name, email address, payment details, and reason for the request.
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